"France Miniature" refers to all the attractions, theatres, queues, restaurants, shops, sanitary facilities, visitor car parks, access roads, walkways, rest areas or restaurants, ponds, green spaces, and in general all the installations, infrastructures and equipment operated on the France Miniature site by the company France MINIATURE (hereinafter "France MINIATURE") and/or its service providers.
By entering the France Miniature Park, customers of the France Miniature Park, service providers, suppliers and any person authorized by France MINIATURE (hereinafter referred to together or separately as "Visitors") unconditionally and unreservedly accept all of the rules set forth in these internal regulations (hereinafter referred to as "Internal Regulations").
France MINIATURE reserves the right to refuse access to the France Miniature Park to Visitors who do not respect these rules, or to expel them for the same reasons, without France MINIATURE being held liable in this respect. Consequently, no indemnity and/or compensation of any kind whatsoever will be due to these Visitors and there will be no reimbursement of the access ticket or any other expenses incurred by them. France MINIATURE reserves the right to take any action against these Visitors.
1.1 Access ticket
Any person wishing to access the Parc France Miniature must be the bearer of an access ticket, free or paying, physical or dematerialised, valid for the Parc de France Miniature. The access ticket must be kept throughout the visit to the France Miniature Park. The eponymous Company reserves the right to ask Visitors to produce their admission ticket at any time during their visit. Any printout of a pass made from a personal printer must, in order to be valid, be in A4 format. Any partial or incomplete printout will not allow the Visitor to enter the France Miniature Park.
Visitors who wish to leave the Parc France Miniature for a short time during their day of visit must first contact the Parc France Miniature exit control reception staff. To re-enter the Parc France Miniature during the same day, they must show the Parc France Miniature access control reception staff the stamp that will have been previously affixed to their arm during their temporary exit. If they fail to do so, they will no longer be authorised to access the Parc France Miniature on that day. France MINIATURE will not be held liable in any way for this and no indemnity and/or compensation of any kind whatsoever will be due to these Visitors and no reimbursement will be made for the admission ticket or any other expenses incurred by them.
France MINIATURE reserves the right to refuse access to the France Miniature Park to Visitors, regardless of the access ticket they hold (dated ticket, undated ticket, season pass, etc.), if the maximum number of Visitors set by France MINIATURE for the day is reached. France MINIATURE will not be held responsible in any way for this and no indemnity and/or compensation of any kind whatsoever will be due to these Visitors and no refund will be made for the admission ticket or any other expenses incurred by them.
1.2 Minors
Minors must be accompanied by an adult in order to purchase an admission ticket and gain access to the France Miniature Park. Minors are and remain under the sole responsibility of their parents and/or accompanying adults for the entire time they are present in the Parc France Miniature. Parents and guardians of minors must conscientiously fulfil their obligation to supervise minors. In this context, they assume responsibility for all damage caused by these minors.
1.3. Animals
Animals are not permitted in the France Miniature Park. Visitors are strongly advised not to leave any animal in their vehicle during their visit to the Park. The Park reserves the right to call in the competent authorities if it considers that the animal's health is affected by this situation. Only assistance dogs are allowed in the Park. They must be kept on a lead and in the care of their owner.
Special facilities have been set up in the Parc France Miniature to make it easier for people with disabilities to get around. Details of access for the disabled are available from Parc France Miniature staff and on the Parc France Miniature website (www.franceminiature.en).
People holding a valid disability card can benefit from easier access to attractions, theatres, restaurants, rest areas or points of sale, on presentation of the original of this card to Parc France Miniature staff.
Visitors undertake to comply with the health rules laid down by the public authorities and/or France MINIATURE.
These rules can be consulted on the France Miniature Park website (www.franceminiature.en) and at the Park reception desk, where applicable.
Any Visitor who contravenes these rules will be refused access to the Park or will be expelled. France MINIATURE will not be held liable in any way for this and no compensation and/or indemnity of any kind whatsoever will be due to these Visitors and no refund will be made for the admission ticket or any other expenses incurred by them.
4.1. Pedestrian traffic in the Parc France Miniature
Visitors are prohibited from walking outside the roads, alleys and areas open to the public in the Parc France Miniature and in particular :
- In areas closed to the public by a fence, barrier, chain, gate, sign indicating "Forbidden" or "Private" or any other equipment indicating that the area is not accessible to the public;
- In the premises allocated to the non-public services of the Parc France Miniature, even if these are left temporarily open;
- In accesses reserved for emergency services (fire brigade, ambulance, police). Visitors are prohibited from parking in front of an emergency exit
The ground in the France Miniature Park may be slippery, particularly due to weather conditions (rain, black ice, snow, etc.). Visitors must exercise caution and vigilance when moving around the Parc France Miniature. Visitors are strongly advised to wear non-slip shoes and not to walk fast or run.
4.2. France Miniature Park visitor car parks
Traffic on the access roads to the Parc France Miniature and in the car parks must comply with the French Highway Code (in particular, compliance with speed limits, priorities, etc.). On arrival at the Parc France Miniature, Visitors must park their vehicles in the parking spaces provided for this purpose in the visitor car parks. Access to the France Miniature Park visitor car parks is strictly reserved for Park Visitors. HGVs with a tonnage exceeding 3.5 tonnes and which are not used for tourism purposes are not allowed in the visitor car parks (except with prior written authorisation from France MINIATURE).
The staff car park is strictly reserved for Parc France Miniature staff and/or service providers, to the exclusion of all Visitors.
Vehicle access to the visitor car parks is subject to the purchase by Visitors of parking tokens at the park entrance desks, which may not be transferred to a third party, whether free of charge or in return for payment.
The parking token entitles the Visitor to enter and leave the Parc France Miniature's visitor car parks once only. All exits from the visitor car parks are final.
Visitors must strictly comply with the instructions of France MINIATURE staff, in particular so as not to hinder traffic in the visitor car parks.
The duration of parking in the visitor car parks is limited to the duration of the Visitor's presence in the Parc France Miniature and will automatically end at the Parc France Miniature's closing time. Any vehicle left beyond the closing time of the Visitor car parks will be considered abandoned.
In the event of non-compliance with the parking rules set out above, France MINIATURE reserves the right to remove and impound the vehicles concerned, at the expense and risk of their owners.
Visitors' attention is drawn to the fact that the Parc France Miniature's visitor car parks are not guarded. The price of the parking pass only covers the provision of a parking space for the duration of the Visitor's presence in the Parc France Miniature, and in no way guarantees the custody and surveillance of the vehicle concerned. It is therefore the Visitor's responsibility not to leave any valuables in their vehicle. France MINIATURE may not under any circumstances be held responsible for any damage caused to vehicles and/or objects left inside, in particular as a result of attempted thefts or thefts, acts of vandalism, fires, collisions, etc.
Visitors are liable for all damage and accidents that they cause intentionally or unintentionally (in particular through clumsiness, carelessness, negligence, etc.) in the visitor car parks. This liability extends to damage of any kind, whether physical, material or immaterial, which may be caused in the visitor car parks, including to France MINIATURE's buildings, installations, infrastructures and equipment. Visitors are required to declare any accidents or damage they have caused immediately to France MINIATURE staff. Where applicable, the Visitors concerned must draw up an accident declaration in the presence of the aforementioned members of staff.
Visitors must wear proper clothing at all times. In particular, they must refrain from walking barefoot or bare-chested, and in general from undermining public order, decency or morality by their clothing or behaviour.
It is forbidden to wear any disguise in the France Miniature Park. As an exception, Visitors under the age of 12 may wear a disguise mask, provided that this mask allows them to have unobstructed peripheral vision at all times and allows Parc France Miniature staff to see their eyes completely. Special rules may apply for special events organised in the Parc France Miniature. They can be consulted on the media dedicated to these events.
It is forbidden to wear clothing that completely covers the face, except for health reasons.
France MINIATURE may refuse access to the Park to Visitors wearing clothing that is likely to get caught in the attraction (in particular a scarf, long skirt, cape, etc.).
6.1. Prohibited substances and objects
It is forbidden to introduce and/or consume in the Parc France Miniature any substance and/or object likely to endanger the safety, health or peace of mind of Visitors and/or staff of the Parc France Miniature, in particular :
- Any illegal substance and/or object (particularly drugs, etc.);
- Any alcoholic beverage other than those purchased at France Miniature Park sales outlets;
- Any dangerous substance or object (including flammable products, explosives, gas cylinders, acids, weapons, lasers, etc.);
- Any glass, sharp or blunt object (including knives, truncheons, baseball bats, etc.);
- Any object that looks like a weapon (e.g. water pistol, laser gun, etc.);
- Any bulky object exceeding the following dimensions: 55 cm x 40 cm x 25 cm. As an exception, objects needed to transport a person exceeding these dimensions (pushchair, wheelchair, crutches, etc.) are admitted to the France Miniature Park;
- Any object that can be used to make noise (in particular vuvuzela, megaphone, horn, musical instrument, etc.);
- Any radio-controlled object (in particular aircraft, drone, remote-controlled car, plane or boat, etc.);
- Any means of recreational locomotion, whether motorised or not (in particular roller skates, roller blades, bicycles, scooters, etc.);
- Any cooking appliance (including stoves, barbecues, coolers, etc.);
- Any sports equipment (in particular balls, skipping ropes, hoops, dumbbells, etc.).
This list is not exhaustive.
6.2. Behaviour of Visitors
Visitors must behave in a manner that respects public order and morality within the Parc France Miniature. Visitors must not undermine the safety, dignity, health or peace of mind of other Visitors and/or the staff of the Parc France Miniature, or the integrity of the equipment of the Parc France Miniature or the personal belongings of other Visitors. In this respect, Visitors must in particular respect :
- Instructions and guidelines issued by staff, or brought to the attention of Visitors by means of signs and displays in the France Miniature Park,
- The mockups, scenery, trees, shrubs, lawns, flowers, bodies of water and equipment of the Park and of other Visitors;
- All Visitors whose job requires them to carry a weapon are required, in accordance with Decree No. 2023-984 of 25 October 2023, amending Books III and IV of the Code of Internal Security, to report to the Park reception desk to indicate whether or not they are carrying a service weapon, and undertake to provide any supporting documents as mentioned in Article 3 of the Decree. They undertake to take all necessary measures to conceal their weapon from other Visitors.
It is also forbidden to:
- Smoking in queues and covered areas. This rule also applies to electronic cigarettes;
- Carrying out any commercial activity that is illegal and/or not authorised by France MINIATURE within the Parc France Miniature, in particular the sale of goods or the provision of services;
- Resell admission tickets to the France Miniature Park;
- Carry out any proselytising activity, in particular by disseminating any message whatsoever, orally or in writing, for example by means of leaflets, flyers, brochures or posters, etc. ;
- Damage the facilities, infrastructures and equipment of the France Miniature Park;
- Damaging green spaces, in particular by damaging trees, digging up plants, picking flowers, etc. ;
- Throw away rubbish outside the bins provided. Cigarette butts must be extinguished and disposed of in the ashtrays provided in the France Miniature Park. Any person caught discarding a cigarette butt outside the ashtrays provided for this purpose may be expelled from the France Miniature Park without the possibility of obtaining any reimbursement of their admission ticket or any compensation whatsoever. Visitors must ensure that the France Miniature Park is kept clean;
- Drinking and eating in front of and in the attractions and their queues. Picnics are only permitted in France Miniature in the designated areas. Access to the facilities, infrastructures and equipment in the restaurant areas is reserved for customers of these areas;
- Passing another Visitor in a queue unless invited to do so by France Miniature Park staff. If a Visitor is in a queue, Visitors accompanying him/her may not join him/her in the queue, except in exceptional cases (for example: a Visitor joined by a person accompanied by a young child or by a person whose prolonged standing is difficult). If a Visitor leaves a queue, they may only return to it at the point from which they left;
- Take photographs with a flash or film using lighting in attractions, theatres, points of sale, etc., as well as the corresponding queues;
- Keep your mobile phone switched on during shows at the Parc France Miniature;
- Feeding, exciting, provoking, threatening or injuring animals encountered in the Parc France Miniature;
- Bathing in the waterways of the Parc France Miniature. This list is not exhaustive. France MINIATURE will take all necessary measures in the event of disturbance of the peace, theft, damage, verbal or physical violence, offences against public decency, malicious mischief, failure to comply with safety instructions, inappropriate language or behaviour, etc.
6.3. Checking Visitors and their personal belongings
Members of the France Miniature Park's security service are authorised to carry out visual inspections, perform security searches and search Visitors' personal belongings after obtaining their consent. The Park's security service may also alert the competent authorities.
France MINIATURE reserves the right to carry out these control operations at the entrance to and within the Park, in order to ensure that Visitors are not in possession of prohibited substances or objects as referred to in article 6.1 of these Internal Regulations, or that they do not represent a potential danger due in particular to abnormal consumption of alcohol or illegal substances.
France MINIATURE also reserves the right to refuse access to the France Miniature Park or to expel from the Park any Visitor who (i) is intoxicated, (ii) is under the influence of drugs, (iii) threatens other Visitors and/or Park staff, (iv) is in possession of prohibited substances or objects, (v) refuses to submit to a security search. France MINIATURE will not be held liable in any way in this respect and no indemnity or compensation of any kind whatsoever will be due to these Visitors and no reimbursement will be made for the admission ticket or any other expenses incurred by them.
6.4. Compliance with instructions from France Miniature Park staff
Visitors undertake to comply unreservedly with the instructions given to them by the staff of the Parc France Miniature. These instructions are given exclusively to ensure the safety and health of Visitors and Park staff, or the integrity of the Park's installations, infrastructures and equipment and the goods therein.
6.5. Rules governing access to attractions
FRANCE MINIATURE attractions must be used in accordance with the information given on the pictograms at the entrance to each attraction (in particular, the specified age, weight and height must be taken into account), it being the responsibility of accompanying adults of legal age to check that the attractions are suitable for the children they are accompanying. Children using the attractions are placed under the strict responsibility of the adults accompanying them.
In the event of non-compliance with these instructions, FRANCE MINIATURE Management declines all responsibility, particularly in the event of direct or indirect physical or material damage. Visitors undertake to read the safety instructions and the rules for accessing and using the attractions and to comply with them scrupulously.
It is the Visitor's responsibility to ensure, before accessing an attraction, that he/she is in the physical condition necessary to access that attraction. The Visitor will also be responsible for ensuring that children wishing to use an attraction are also in the physical condition necessary to use the attraction.
For safety reasons, France MINIATURE reserves the right to refuse access to an attraction to Visitors who do not respect the conditions of access linked to physical condition, even if these Visitors declare that they will assume all responsibility in the event of an accident.
France MINIATURE declines all responsibility in the event of Visitors accessing an attraction in violation of the access restrictions for this attraction.
7.1. Theft and damage to property
France MINIATURE declines all responsibility in the event of theft or damage to a Visitor's personal belongings (including vehicle) caused by another Visitor, within the Parc France Miniature.
Without prejudice to the provisions of article 6.3, the Parc France Miniature's security service reserves the right to subject any Visitor to a visual inspection or security pat-down in order to determine whether or not they are in possession of stolen objects.
Visitors must ensure that they do not leave their personal belongings unattended.
7.2 Lost property
Visitors who find a lost object are invited to bring it to the reception desk located at the entrance to the Parc France Miniature.
Lost property is stored at the France Miniature Park reception desk for the following periods :
- 2 months from the date of deposit at reception for identity documents (national identity cards, passports, driving licences, etc.), bank cards and cheque books, as well as valuables (in particular electronic equipment, jewellery, wallets, glasses, keys, children's soft toys). After this period, lost property is returned to the Elancourt municipal police;
- 21 days from the date of deposit at the France Miniature Park reception desk for all other items (particularly clothing). After this period, lost property is donated to a charity.
Lost property can be collected from the Parc France Miniature reception desk on presentation of a valid form of identification (national identity card, passport, driving licence, etc.).
Any lost or abandoned object found within the Parc France Miniature and of a suspicious nature will be handed over to the competent authorities.
Entrance to the Parc France Miniature stops one (1) hour before the Park closes. Visitors are asked to leave the Parc FRANCE MINIATURE no later than the Park's closing time and to leave the visitor car park no later than half an hour after the site closes.
The opening and closing times of the Park and the services offered are given for information only. Depending on the circumstances, the Park Management reserves the right to modify them, particularly in order to protect the safety of visitors and/or FRANCE MINIATURE employ
The France Miniature Park opening and closing times are displayed at the entrance to the Park. Please note that attractions are closed 30 minutes before the Park closes.
Indoor attractions may also be closed between 12 noon and 2 p.m.
France MINIATURE reserves the right to close all or part of the Park, with or without prior notice, and if necessary to evacuate the Park or certain areas of the Park, in particular :
- In the event of a threat to the safety or health of Visitors and/or Park staff (bad weather, epidemic, terrorist threat, etc.);
- If the maximum number of Visitors set for the day is reached;
- In the event of a decision by the competent public authorities;
- In the event of force majeure;
- In the event of works.
In the event of early closure of the France Miniature Park for the reasons set out above, no full or partial refund of access tickets and other services (queue-cutting, parking tickets, etc.) may be demanded by Visitors.
9.1. Photographs taken by Visitors
All photographs, films and videos taken by Visitors in the Park must be intended solely for personal use restricted to the private sphere, to the exclusion of any other use. Any filming and/or use of the resulting images, films and videos for purposes other than personal, and in particular for commercial, promotional, advertising, media or professional purposes, etc., is strictly forbidden without prior written authorisation from France MINIATURE. France MINIATURE reserves the right to take any action or recourse against Visitors who fail to comply with this rule.
Visitors are strictly prohibited from photographing and/or filming any live shows presented in the indoor and outdoor areas of the Park, unless prior written authorisation has been obtained from France Miniature.
France MINIATURE is not responsible for photographic, filmed or video footage taken by Visitors, in particular when one Visitor films or photographs another.
9.2 Filming in the France MINIATURE Park
Visitors are hereby informed that photographic, film or video shoots and recordings for various purposes are regularly made in the Park (advertisements, video clips, television or radio programmes, reports and documentaries, TV programmes, TV formats, films, etc.).
Visitors who do not wish to be filmed and/or photographed during such filming are invited to inform the person in charge of the filming on site and/or at the France Miniature Park reception desk.
Without prejudice to the provisions of article 9.1 "Filming by Visitors" for personal use, it is strictly forbidden to organise filming for photographic, film or video purposes within the Park, without prior written authorisation from France MINIATURE.
Visitors are informed of the installation of a video surveillance system in and around the Parc France Miniature by means of statutory notices, in order to guarantee the safety of Visitors and staff and to protect the buildings and installations.
The cameras are fixed and placed around and within the Park. They are also worn (so-called "pedestrian" cameras) by authorised Park staff when they have to intervene in an incident.
This installation complies with articles L.223-1 to L223-9, L.251-1 to L.255-1, L.613-13, R.223-2 to R.251-12, R.252-2 to R.252-12 and R.253-1 to R.253-4 of the French Internal Security Code and decree no. 96-926 of 17 October 1996 on video surveillance, governed by a prefectoral authorisation.
In the event of an incident, the images may be viewed by authorised staff and the police.
All Visitors have rights concerning the images taken of them using the cameras. These rights are set out in greater detail in the article of these regulations devoted to personal data.
Compagnie des Alpes (RCS Paris 349 577 908) and FRANCE MINIATURE (a subsidiary of Compagnie des Alpes) are jointly responsible for processing personal data in connection with the marketing and operation of France Miniature Park products and services.
This processing is described in the personal data protection policy available on our website and at reception.
In accordance with the regulations in force on the protection of personal data, you have a right of access to the information concerning you, as well as a right of rectification, opposition, limitation of processing and deletion which you may exercise by contacting our data protection officer via this form or at privacy@franceminiature.com, or by post to FRANCE MINIATURE - M. Jean-Louis Nicaud - délégué à la protection des données (DPO) - 25, Route du Mesnil - 78990 ELANCOURT.
Visitors wishing to make a complaint to France MINIATURE or report an incident during their visit may do so at the Visitors' Reception desk at the entrance to the Park or by e-mail to the following address: relations.visiteurs@parcfranceminiature.com.
These rules and regulations can be consulted on the www.franceminiature.en website and at the Park reception desk located before the entrance to the France Miniature Park.
